Terms of Service

By accessing or using the CÉLURE platform, website, or any associated services operated by VITAÓNÉ LABS, LLC ("VITAÓNÉ LABS," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Platform. We reserve the right to modify these Terms at any time. Changes become effective upon posting to the Platform. Your continued use of the Platform constitutes acceptance of the revised Terms.

CÉLURE is a luxury telehealth wellness platform that connects members with independent licensed healthcare providers for clinical consultation, personalized wellness protocol development, and access to curated pharmaceutical-grade and wellness products. VITAÓNÉ LABS does not itself practice medicine or provide clinical services. All clinical services are rendered by independent licensed healthcare providers who use the Platform to interact with members. VITAÓNÉ LABS provides the technology platform that facilitates these interactions.

You must be at least 18 years of age to use our Platform and services. By using the Platform, you represent and warrant that: — You are at least 18 years of age — You have the legal capacity to enter into these Terms — All information you provide is accurate and complete — Your use of the Platform will comply with all applicable laws and regulations We reserve the right to terminate accounts or deny access to anyone who misrepresents their eligibility.

To access certain features of the Platform, you may be required to create an account and purchase a membership. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Membership fees are billed on the cycle selected at enrollment. By enrolling, you authorize us (or our payment processor) to charge your payment method on a recurring basis until you cancel. Cancellation policies are outlined in your membership agreement. We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or are inactive for extended periods.

THE INFORMATION, CONTENT, AND SERVICES PROVIDED THROUGH THE CÉLURE PLATFORM ARE FOR INFORMATIONAL AND WELLNESS PURPOSES ONLY AND DO NOT CONSTITUTE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. All prescription-based protocols require a valid prescription issued by an independently licensed healthcare provider following a compliant clinical evaluation. CÉLURE does not guarantee any specific health outcome. Results vary by individual. The independent licensed providers on our platform exercise their own independent clinical judgment. Do not disregard, avoid, or delay obtaining professional medical advice from your physician or other qualified healthcare provider because of information you received through the Platform. If you are experiencing a medical emergency, call 911 immediately.

VITAÓNÉ LABS offers non-prescription wellness products, supplements, and related goods through the VITAÓNÉ Shop™. All sales are subject to our return and refund policy as presented at the time of purchase. Prescription products are not sold directly by VITAÓNÉ LABS. All Rx items require an independent prescription from a licensed provider and are fulfilled through licensed pharmacies. VITAÓNÉ LABS does not dispense medications. We reserve the right to refuse or cancel any order at our sole discretion, including in cases of pricing errors or suspected fraudulent transactions.

All content on the Platform — including but not limited to text, graphics, logos, images, product descriptions, the CÉLURE Method™, The CÉLURE Assessment™, CÉLURE Life Map™, and all other proprietary marks — is the property of VITAÓNÉ LABS, LLC or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the Platform without our prior written permission.

You agree not to: — Use the Platform for any unlawful purpose or in violation of these Terms — Attempt to gain unauthorized access to any part of the Platform or its systems — Impersonate any person or entity — Submit false, misleading, or inaccurate health information — Interfere with or disrupt the integrity or performance of the Platform — Use automated means to access, scrape, or index the Platform — Attempt to reverse engineer, decompile, or disassemble the Platform — Use the Platform to send unsolicited communications

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VITAÓNÉ LABS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

THE PLATFORM AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

These Terms shall be governed by and construed in accordance with the laws of the State of [State], without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or your use of the Platform shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction. You waive any right to participate in a class action lawsuit or class-wide arbitration.

For questions about these Terms, please contact: VITAÓNÉ LABS, LLC Email: Info@vitaonelabs.com