Legal
Privacy Policy
Effective Date: July 27, 2025 · VITAÓNÉ LABS, LLC
1. Introduction
VITAÓNÉ LABS, LLC ("VITAÓNÉ LABS," "we," "us," or "our") operates the CÉLURE platform and website located at celure.com (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Platform or use our services.
Please read this Privacy Policy carefully. By accessing or using the Platform, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Platform.
2. Information We Collect
We may collect the following categories of information:
Contact and Account Information: Your name, email address, phone number, and any other information you provide when creating an account, submitting a form, or contacting us.
Membership and Billing Information: Payment information, subscription status, and transaction history. Payment data is processed by third-party PCI-compliant payment processors and we do not store full credit card numbers.
Communications: Records of correspondence you send us, including emails, contact form submissions, and support requests.
Usage Data: Information about how you interact with our Platform, including pages visited, time spent, browser type, IP address, and device identifiers, collected via cookies and similar technologies.
What We Do NOT Collect Directly: Protected Health Information (PHI) is not collected through this website. All clinical intake forms, health history, and medical records are handled exclusively through our HIPAA-compliant telehealth partner platforms. See our HIPAA Notice for more information.
3. How We Use Your Information
We use the information we collect to:
— Provide, operate, and maintain the Platform and our services
— Process memberships and payments
— Communicate with you about your account, inquiries, and updates
— Send marketing and promotional materials (where you have opted in)
— Improve, personalize, and expand our Platform
— Monitor and analyze usage and trends
— Comply with legal obligations
— Prevent fraudulent or unauthorized activity
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Platform may not function properly.
We may use the following types of cookies:
— Session Cookies (to operate our service)
— Preference Cookies (to remember your preferences)
— Analytics Cookies (to understand how visitors use our Platform)
5. Sharing of Information
We may share your information in the following circumstances:
Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf (e.g., payment processing, email delivery, analytics). These parties are contractually required to protect your information.
Legal Compliance: We may disclose your information where required to do so by law, in response to lawful requests from public authorities, or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We do not disclose your information to any third party for their own independent commercial use without your explicit consent.
6. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption, access controls, and regular security reviews.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we securely delete or anonymize it.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
— The right to access information we hold about you
— The right to correct inaccurate information
— The right to request deletion of your information
— The right to opt out of marketing communications
— The right to data portability
— The right to lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us at Info@vitaonelabs.com.
9. Children's Privacy
Our Platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you become aware that a minor has provided us with personal information, please contact us and we will take steps to remove such information.
10. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies. This Privacy Policy applies solely to our Platform.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date below. Your continued use of the Platform after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
VITAÓNÉ LABS, LLC
Email: Info@vitaonelabs.com